Course Syllabus

 Rajamangala University of Technology Krungthep,  International College
 
 

 

 

 

COURSE SYLLABUS

 

Course code:                          1-200-301      

Course title:                            English for Tourism and Hotel Business

Class/laboratory hours:        3(3-0-6) credits

Length of semester:               November, 2010 – March, 2011

 

  Instructor:                              Mr. Somboon Sammatchani                  

                                    -          M.A.and MITHM (International Tourism and Hotel  Management)

 

                             -       M.A. (Linguistics)
  
Course Description:
 
                      Study of four skills of English used in tourism and hospitality fields. An ability to use English for successful interaction with clients. Its scope and concept, such as the study language and behavior related to customer service, the increase of awareness on different expectations about customer service, the improvement one’s spoken communication skills, and the increase of one’s ability to interact with clients in writing, vocabulary building related to tourism and hospitality, key concepts, trends and issues in tourism, practices in productive skills and proper non-verbal communication for quality customer service.

Objectives

  1. Become aware of the background of tourism industry
  2. Understand the importance of successful interaction through English
  3. Able to use English in four skills fluently
  4. Be skillful on English use for career purpose
  5. Communicate in given situation accurately
  6. Understand both verbal and non-verbal communication

 

Course Evaluation:  

Total

100%

Attendance/Class work

20%

Assignment and Presentation

20%

Midterm exam

30%

Final exam

30%

 

Numerical Grade Equivalents:

Letter Grade

Nominal %

A

80-100

B+

75-79

B

70-74

C+

65-69

C

60-54

D+

55-49

D

50-54

F

0-49

             

Required Format: Project Assignment

               Name   : ……………………………………………….……..

               Major   : ………………………………………………………

               Student Number:………………………………………….….

               Date of hand in           :………………………………………

Academic Integrity Statement:

“A student who knowingly represents work of others as his/her own, uses or obtains unauthorized assistance in the execution of any academic work, or gives fraudulent assistance to another student is guilty of cheating. Violators will be penalized.” (Student Handbook)

Classroom Conduct Statement:

It is the student’s responsibility to attend all of their classes. If they miss a class meeting for any reason, students are responsible for all content that is covered, for announcements made in their absence, and for acquiring any materials that have been distributed in class. If students walk into a class after it has begun, it is expected that they choose a seat close to where they entered the room so that they do not disrupt the class meeting.

Students are expected to follow ordinary rules of courtesy during class sessions. Engaging in private, side conversations during class time is distracting to other students and to the instructor.

Early Leaving class without prior informed to instructor is not permitted except an emergency. Disruptive behavior, talking mobile phone during class session are not appropriate. The university welcomes all students into an environment that creates a sense of community of pride and respect; we are all here to work cooperatively and to learn together.

 

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